Privacy Policy
Security
The bobointheclouds website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use. We use a GeoTrust Secure Sockets Layer (SSL).
When you make a payment, sophisticated Secure Sockets Layer (SSL) technology encrypts your credit/debit card number and order information as it is sent which means than it cannot be read by anything other than the secure server receiving it.
By accessing, browsing or otherwise using the website, you confirm that you have read, understood and fully agree to this privacy policy.
When orders are placed with us, we need to ask for information such as your name, e-mail address, phone number and credit and debit card details. A contact telephone number or email address allows us to contact you should there be a problem with your order. All this information is required to process your request or notify you of acceptance of your order.
Information Security & Safety
As highlighted in the Security section above, we utilise powerful encryption technology to ensure that your information is secure whenever you place an order with us.
Contacting us by Telephone
At bobointheclouds we seek to continually offer excellent customer service and to help improve our standards further and to assist with training, we may sometime monitor and record our incoming calls.
Use of ‘Cookies’
As well as the information which you provide us, we may automatically collect information and data in the form of cookies. These are small text files used by most sites help us keep track of your current shopping session and to personalise your experience so that you can retrieve your shopping basket at any time. Cookies also help provide us with information to help improve the website. We may monitor customer traffic and trends for this purpose.
Marketing
In addition to recording your site visits with cookies, and information permitting us to process orders and payments, the personal data you submit may also be used for general marketing purposes. We may send you catalogues, promotions and emails with information on our products and services that we feel may be of interest to you; to discuss account details; or for market research purposes.
We respect the privacy of your personal data, and will not without your consent make our mailing list available for marketing purposes to anyone outside of bobointheclouds and its associated company, bobo kids.
If you would like to unsubscribe from our emails, simply click on the unsubscribe link at the bottom of every email.
Should you have any further queries or wish to be removed from our mailing list, please contact us via the information below:
Post:
bobo kids, 29 Elystan St , London, SW3 3NT
Email: [email protected]
Tel: 0207 838 1020 (Mon-Friday 10am to 6pm. Sat 10am – 5pm)
This privacy policy was last updated in December 2011. Please check back regularly to keep informed of updates to this privacy policy.
